Background Screening Services
Optional background checks for domestic and estate staff, coordinated by Chateau Jobs through a licensed third‑party screening provider.
Registration and job use remain free; employers can choose screening packages when they need additional assurance for high‑trust hires.
Why add background screening
Private household and family office roles often involve high levels of trust, access, and discretion. Background screening helps you validate key information about a finalist candidate before extending a firm offer.
Chateau Jobs does not perform investigations in‑house. Instead, we coordinate with a dedicated employment background screening provider, manage the workflow with your candidate, and facilitate delivery of the final report.
- Available for employers hiring domestic or estate staff via Chateau Jobs.
- Performed by a third‑party consumer reporting agency.
- Packages configurable by role, risk level, and location.
- Pricing quoted per candidate and per package before ordering.
What we can screen
Packages are tailored to each engagement. Availability depends on jurisdiction and role; the categories below are typical for employment background providers.
Identity & address history
- Identity and SSN trace (where permitted).
- Alias and prior name detection.
- Address history to identify relevant jurisdictions.
Criminal & sex‑offender records
- County‑level criminal searches based on address history.
- Federal criminal record searches where appropriate.
- National and state sex‑offender registries, subject to law.
Driving, civil & credit
- Motor vehicle records for roles involving regular driving.
- Civil records in selected jurisdictions.
- Consumer credit history where lawful and job‑related.
Employment & education verification
- Verification of prior employment dates and job titles.
- Confirmation of degrees or certifications claimed.
- Supplemental reference checks as requested.
Role‑specific add‑ons
- International searches for candidates with overseas history.
- Expanded coverage for finance‑ or security‑sensitive roles.
- Other provider offerings, subject to approval and law.
Pricing & packages
Screening is billed per candidate. Total cost depends on requested searches, jurisdictions, and any international or specialty records.
Standard household package
Typical for housekeepers, nannies, chefs, and similar roles.
- Identity / SSN trace (where permitted).
- County and multi‑jurisdiction criminal checks.
- National sex‑offender search, where available.
- Driving record if regular driving is a core duty.
Final pricing is quoted in advance and may vary by state, country, and provider fees.
Enhanced estate / family office package
For estate managers, personal assistants, and other high‑trust positions.
- All Standard elements plus expanded criminal coverage.
- Employment and education verifications as requested.
- Consumer credit report where lawful and job‑related.
- Additional civil checks in eligible jurisdictions.
Designed with the screening provider to align with role risk and legal constraints.
Process & turnaround
All checks require the candidate’s explicit written consent using the provider’s disclosure and authorization forms. Most domestic reports complete within a few business days, subject to local court and agency timelines.
- Select a package. Choose the candidate and package in consultation with Chateau Jobs.
- Candidate authorization. The candidate completes secure electronic forms to provide information and consent.
- Searches conducted. The provider performs the requested searches and compiles the report.
- Report delivered. You are notified when the report is available and receive guidance on accessing and reviewing it.
In some jurisdictions, manual record pulls or agency delays can extend timelines; these are outside the control of Chateau Jobs and the provider.
Employer responsibilities & legal notices
Background reports used for hiring decisions are typically “consumer reports” under the U.S. Fair Credit Reporting Act (FCRA) and may also be subject to state, local, or international laws. As the employer, you are the end‑user of the report and must comply with all requirements.
Before ordering a report
- Provide clear written disclosure that a background check may be obtained.
- Obtain the candidate’s signed authorization using compliant forms.
- Order only searches that are relevant and legally permissible.
If you rely on the report
- Use the report solely for legitimate employment purposes.
- Follow required adverse‑action procedures if you change an offer based on the report.
- Honor any candidate rights to dispute or correct information in the report.
Scope of service
Chateau's Jobs role in background screening is limited to facilitating communication between you, and an independent consumer reporting agency. Chateau Jobs does not operate as a background screening company and does not maintain or control the underlying public records or databases.
The third‑party screening provider is solely responsible for conducting searches, preparing the report, and handling any candidate disputes related to the content of that report.
Reliance on third‑party data
Background reports are compiled from court records, public databases, and other lawful data sources. These sources may contain errors, omissions, delays in reporting, or restrictions on what can be disclosed. Neither Chateau Jobs nor the screening provider can guarantee that a report is complete, up‑to‑date, or free from inaccuracies.
If a candidate disputes the accuracy of a report, they must contact the screening provider directly using the instructions contained in the report. Employers agree to consider any corrections or updates provided as a result of such disputes.
Use of information & allocation of risk
By requesting a background check through Chateau Jobs, you agree to use any resulting report only for lawful employment purposes and in compliance with all applicable laws. You are solely responsible for any hiring, promotion, retention, or assignment decisions you make based on a report.
To the maximum extent permitted by law, Chateau Jobs disclaims liability for any damages, losses, or claims arising out of or related to the content of a background report, delays in obtaining a report, or your use or misuse of background information.
Data handling & retention
Background reports are generally delivered directly by the screening provider and may be stored by that provider in accordance with its own data‑retention policies. Chateau Jobs may maintain limited internal records indicating that a background check was requested or completed for a given placement, for the sole purpose of documenting service history and protecting the integrity of the platform.
Chateau Jobs does not sell or share background report content for marketing or unrelated purposes. Any internal handling of such information is subject to our broader privacy practices and applicable confidentiality obligations.
Changes to these terms
Background screening offerings, pricing, and these terms may be updated periodically to reflect changes in law, provider capabilities, or business practices. The version in effect at the time you authorize a background check will govern that specific order.