Employer Frequently Asked Questions

What is Chateau Jobs and who sees my jobs?

Chateau Jobs is a niche job board focused exclusively on private household, estate, and family office roles. Your postings are seen by experienced domestic professionals who actively work in this field and are searching for long‑term positions, not by general job seekers.

Can I keep my name or my client’s name confidential?

Yes. When you create or edit a job, you can choose whether to display your household, family office, or agency name on the listing. If you prefer discretion, you can post as a confidential employer and describe the opportunity without revealing identifying details.

Many principals and agencies use confidential listings for new or sensitive searches while still providing enough information for qualified candidates to understand the role.

What kind of applicants should I expect?

Because Chateau Jobs is focused only on private service, most responses come from candidates who already work as estate managers, housekeepers, nannies, chefs, and similar roles. As with any board, you may see a few off‑target applications, but they are usually easy to filter out.=

The more specific you are with duties, schedule, and requirements, the better the match and the fewer unqualified responses you will receive.

How detailed should my job description be?

Detailed postings consistently perform better. Roles with a clear title, salary range, schedule, and list of key duties attract more serious, qualified candidates and fewer “test” applications.

• Include the salary or range whenever possible.
• Describe the work schedule (live‑in/live‑out, days, travel expectations).
• Call out special skills (formal service, childcare, driving, security awareness).
• Mention benefits and housing, if provided.

Can I request specific documents or add screening questions?

You can ask applicants to upload résumés, brief cover notes, and other documents such as certifications. To make screening easier, keep initial requirements simple and request additional materials later in your own process.

For more targeted responses, you can also include short screening questions in the posting (for example, “Are you willing to travel?”, “Do you have experience in a fully staffed formal household?”) and review answers alongside each application.

Where do applications go and how do I contact candidates?

Candidates apply directly through the job board. Their information is delivered to the email address and/or employer account associated with the posting, and you contact them back off‑platform using your preferred process. Luxury Staffing does not sit between you and the applicants or present shortlists on your behalf.

How long will my job stay online?

The default posting term depends on the plan you select when you purchase a listing or subscription. Jobs can typically be edited, refreshed, or closed early through your account dashboard once the role is filled or on hold.

How do I manage billing or update my payment method?

Payment details and subscription settings are managed from your employer account. From your dashboard you can review purchase history, update the card on file, and adjust or cancel any recurring products associated with your job postings.

If you ever see an error message or have trouble updating billing information, contact support so the team can make changes on your behalf.

What if my question isn’t answered here?

This FAQ covers the most common employer and agency questions about using the job board. If you need help with a posting, account access, or payments, reach out using the support details on the website footer and someone will follow up promptly.