F.A.Q. for Job Seekers

How does Chateau Jobs work for candidates?

Chateau Jobs is a niche job board for private households, estates, and family offices. Employers and agencies post roles directly, and you apply to those jobs through the site; each employer manages their own hiring process and decisions.

Do I need an account to apply?

Creating a free candidate account is recommended so you can store your résumé, update your profile, and track the jobs you have applied to. Some postings may allow direct applications without logging in, but a profile gives you more control and saves time on future applications.

Do I have to pay to use the site?

No. Candidates are not charged a placement fee to search jobs or apply. The job board is supported by employers and agencies who pay to post listings and promote their roles. Legitimate private‑service employers should not ask you to pay to be hired.

Can I upload more than one résumé or document?

Your profile allows you to upload a primary résumé and, in many cases, additional documents such as a short cover note, certifications, or a photo if you choose. Keep your main résumé clear and up to date, and only attach extra files that genuinely support your application.

How do I apply for a job?

When you find a role that fits your skills, click through to the full description and use the apply button or instructions on that page. Applications are sent directly to the employer or agency that posted the job; they will contact you if they wish to move forward.

Apply only to positions where you meet the core requirements and are available for the stated schedule and location. Targeted applications are taken more seriously than sending your résumé to every listing.

Who can see my profile and résumé?

Your information is used to apply to jobs and, depending on how the platform is configured, to allow legitimate employers and agencies with active accounts to search for qualified candidates. Employers are asked to use your details only for recruiting purposes related to posted roles.

Do not include sensitive personal data (such as full identification numbers or financial details) on your résumé or attachments.

How do I update my profile or reset my password?

After logging in, use your account or profile menu to edit your contact details, work history, and attachments. If you forget your password, use the “Forgot password” link on the login page and follow the instructions to receive a reset email.

I applied for a job and have not heard back. What should I do?

Responses are managed entirely by the employer or agency who posted the role. Some will reply to every applicant, while others contact only those they wish to interview. You are welcome to apply to other suitable positions while you wait, but repeated follow‑ups directly to the employer are not recommended unless their posting invites it.

I am having trouble logging in or submitting an application. Who do I contact?

If you encounter error messages, pages that will not load, or issues uploading your résumé, first confirm your internet connection and try a different browser. If the problem continues, contact site support with a brief description of what you were doing and any error text you saw so the issue can be investigated.

Any tips for getting better results?

• Keep your résumé current and focused on private household or estate roles.
• Be honest about locations, schedules, and compensation you will consider.
• Read each job description carefully before applying.
• Respond promptly and professionally if an employer reaches out.